We'd love to hear from you.
Questions, support, partnerships, or joining as a doctor — reach out and the right person will get back to you.
Visit us
Dhaka, Bangladesh
Looking for medical help right now?
For emergencies, please contact your local emergency services immediately. ShifaMate is not an emergency service.
Common questions.
Quick answers before you reach out — for anything else, send us a message above.
Is ShifaMate free to use?+
Downloading the app and creating an account is free. You only pay for consultations and services you choose to use, with prices shown upfront.
Are the doctors verified?+
Yes. Every doctor on ShifaMate is credential-checked and verified before they can consult with patients.
Is my health data secure?+
Your data is encrypted in transit and at rest, and only accessible to you and the care team you choose. We take privacy seriously.
Which devices are supported?+
ShifaMate is available on Android via Google Play, with iOS on the way. You only need a smartphone and an internet connection.