Request Account Deletion
1. How the Deletion Works
When you request deletion, we will:
- Verify your identity for security purposes.
- Delete your account, chat messages, and health data (unless retention is legally required).
- Send a confirmation email once deletion is complete.
Processing time: up to 30 days after verification.
2. Submit a Deletion Request
3. What Data Is Deleted
We typically delete your profile, chat history, medical consultation records, and uploaded files. Some data may be retained if legally required (e.g., medical or financial records).