For Bangladesh · In your own words
A doctor’s guidance.
Without the journey.
Talk to a doctor through chat. Share images or voice messages when useful. Receive a prescription in the app when clinically appropriate.
Browse here · Consult in the app
Android & iPhone
Type it. Or say it.Text, images & voice messages
Real app screen · Demonstration data
Doctor consultation by chatImages & voice messagesPrescription when appropriate
Why our roster is small
Fewer doctors, because selection matters.
The roster is not open to everyone. Doctors are invited through personal or trusted professional relationships, then checked for identity, registration, and qualifications. We also personally assess whether they listen patiently and explain with care.
Consultation fee shown upfront
Current online status
Compassionate chat by text, image, and voice
Get to know the person behind your care
Meet the doctors on ShifaMate
Loading doctors…
Your doctor is offline? Use the bell in the app to be notified when they come online.
A little clarity, before you start
From choosing a doctor to getting care
Consultations happen in the ShifaMate app. You can browse doctors on this website without logging in.
Find your doctor
See profiles, qualifications, fees, and online status. If your doctor is offline, ask to be notified in the app.
Send a request in the app
Log in and provide the patient information. Pay and send a consultation request. Chat starts after the doctor accepts.
Chat and get guidance
Explain your concern using text, images, or voice messages. Your doctor may issue a prescription when clinically appropriate.
Inside the app
Explain it in your own words
Prefer speaking to typing? Send a voice message. Share an image or an existing report when useful, and keep your consultation and prescription in the same app.
Real ShifaMate screens • demonstration data
Your health information is not for advertising
Privacy policyClinical information from your consultation is not sent to Meta or Google for advertising. We do not sell your personal information.
Where online consultation fits
Online care cannot solve everything—and we say so.
You may start with an online discussion
- An initial discussion about a non-emergency concern
- Follow-up questions about previous care or medicines
- Discussing an existing report or image with a doctor
You may need in-person care
- An emergency or serious condition
- When an urgent physical examination is needed
- When an immediate procedure or hospital treatment may be needed
If your concern requires a physical examination, your doctor will recommend an appropriate hospital, clinic, or other in-person service.
Find the right area of care
Which doctor should you choose?
Loading areas of care…
For your other family members, too
Care for the paws in your family
Explore veterinarian profiles and request a chat consultation for your animal in the app.
Before you begin
A few things worth knowing
Our support team can help with app, payment, and account questions.
Contact supportHow does a consultation work?
Choose an online doctor in the app, provide the patient information, pay the fee, and send your request. Chat starts when the doctor accepts. You can send text, images, and voice messages.
Does online mean an immediate reply?
Online means the doctor is in the app to receive requests. They may be helping another patient. Neither online status nor declared hours guarantees an immediate reply or acceptance.
What if my doctor is offline?
Use the bell on the doctor's profile in the app to request a notification when they come online, or choose another online doctor.
What happens to my payment if the consultation does not start?
If the doctor does not accept, your unused payment remains available for another consultation. To request a refund, email contact@shifamate.com or contact WhatsApp +1 447 902 2477.
Will I receive a prescription?
The doctor may issue a digital prescription when clinically appropriate. You can view and download it in the app. A prescription is not guaranteed for every consultation.
Can I use ShifaMate in an emergency?
No. ShifaMate is not an emergency service. In a medical emergency, seek immediate in-person care or local emergency assistance instead of waiting for an online reply.
Your next step
Find a doctor for your care
Explore profiles, qualifications, and fees. When you're ready, request a consultation in the app.